How do I access my Google business listing? A simple guide

Learn how to get your Google business listing back step by step. Make your business visible again.
Sebastian Żarnowski
Co-founder & CEO
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How do I access my Google business listing? A simple guide

Google business listing (Google Business Profile or, until recently, Google My Business) is a free business service that allows company owners to showcase their company profile to other users on Google Maps and in organic search results. It's ideal if you run a local business.

A free company profile on Google allows potential customers to quickly and easily access information about your business, such as an address, opening hours, services, and even customer reviews. However, what to do when you can't access your Google business profile?

In this article, you'll learn how to regain access to your Google business page, complete the verification process efficiently, contact Google support if necessary, get your business profile back, and make your online business online visible in Google search again.

What are the most common reasons business owners go through the Google business profile verification and recovery procedure?

Here are some of the main reasons business owners often go through the process of verifying their company's Google profile and attempting to regain access to it.

  • Suspension of the entire Gmail account by Google because, for example, we have repeatedly published false reviews, business cards, etc.
  • Loss of access to the Gmail account.
  • An employee stole the business profile after the termination of cooperation.
  • Google itself created a business page for the company on Google, and now the owner wants to manage it.

Ok, now you know why business owners often decide to undertake the process of regaining access to the company's Google Maps profile. How do you go through the whole process correctly, and how do you restore access to your Google business profile to manage it?

Table of contentS

- What are the most common reasons business owners go through the Google business profile verification and recovery procedure?

- Verify if someone already has access to your Google business profile

- Acquiring a business profile when it currently has no other owner

- Taking over a business profile when someone else is its administrator in Google Maps, or you don't have access to your Google business account

- Summary

How visible is your business profile on Google

Check it for free

Verify if someone already has access to your Google business profile

The first important step in regaining your company's Google business profile is to verify whether any Google accounts are already connected to our Google profile. This is important because you may find it easier or more difficult to regain access to your business profile. An employee of your company, a family member, or someone else, for example, may have access to your Google business profile.

Step 1: Open the site: https://business.google.com/create

Step 2: Enter the name of your company and select it from the list

Acquiring a business profile when it currently has no other owner

Find that the business profile in question currently has no other owner. Google will ask you to choose a way to verify it, after which you will become the business profile owner displayed in Google search results and the Google Maps app. This is the best possible scenario, which gives you a virtually 100% chance that the business profile will soon be yours.

Unfortunately, you have no control over the methods of verifying your business profile in Google Maps. Google decides what form of verification it will allow you to use.

Your business profile manager can reach you with Google's verification code:

  • A text message
  • A phone call
  • Video verification
  • Verification by letter sent to your business address
  • Email

Taking over a business profile when someone else is its administrator in Google Maps, or you don't have access to your Google business account

If you want to retrieve a Google business profile and it turns out that someone is already the administrator of it, then Google will inform you of this, and you will have to request access.

Usually, Google will also show the beginning of the current owner's email address so that it may be your address after all. It may also turn out that the current business owner wants to keep it from you.

If someone is the owner, or if you don't remember the access information for that account, click the "request access" button.

Then follow Google's guidelines and follow Google's directions. Fill in all the information to regain access to the business card and send a request to Google and the current owner for the business card to be available in your Google business account and for you to manage it and the information it displays in Google Search and the Google Maps mobile app.

The following message pops up when you request access to your business profile on Google. Then the current owner has a few days to accept your request.

If they don't, or if you receive a rejection message, you can get it back by going through the business profile verification procedure.

To verify the request's status, click on the button "View request," which is included in the email sent to your mailbox where you want access to the Google business profile.

Summary

By now, you know how to regain access to the Google business profiles and go through the entire process of verifying your company profile. From now on, you will already be able to manage the information in your business profile, update your business information, etc.

We are confident that this will help you reach hundreds and thousands of new customers. If you want to learn more about how to properly manage your business page now, increase its visibility and thus sell more of your products or services, then visit our blog, where you will find valuable information.

See you on Google Maps (or Google search results ;))!

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